Archive for Wireless Providers

Google Voice & 911 Services

As Google Voice becomes more popular and more and more people have access to this platform, I’m going to take some time to explain how Google Voice interacts with 911 services and other N11 numbers. If you’re using Google Voice (GV) on your Android device or iPhone, you have the option of making GV “take over” and use GV to make calls. For example, on my G1 if I was to call my mom, my GV number would show up on her caller ID instead of my real number. This is because GV is a phone forwarding service. This is why you can register multiple numbers to your GV number.

Naturally, when telephony services come to mind, 911 and E911 (Enhanced 911) top the list. Well, the folks at Google have thought about this and from research, calls made to 911 or other N11 services (411, 511,611, etc) bypass GV and use your actual phone number. This way you can be connected to the nearest 911 call center. I hope this clears up any questions you might have regarding GV and 911.

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Why My Next Provider Will Be T-Mobile

Why does AT&T suck lately? I’ve noticed this not just from the way they treat their customers but even in their advertising battle with Verizon. My reasons for leaving AT&T were involuntary, my fault, and AT&T’s fault. First off, let me introduce myself as a student. This summer, I got a line with AT&T and an iPhone because, well, I could. I could afford it and I loved it. Then, I experienced what many Americans have faced: unemployment. Although I could see the end of my employment since I was contracted until November 1, 2009, I did the smart thing and started job hunting. In September. I didn’t get hired until the middle of November at a store 45 minutes away from home! Of course, I couldn’t pay my bill and my service got suspended. Well here it is in January, I’m going to be starting a new job soon and AT&T canceled my account! I thought they didn’t do that until 6 months later?

AT&T is a good provider – when they choose to be. But that kind of selective service isn’t good enough for me. Their rates are ridiculous and there is no excuse when other providers are much lower. T-Mobile is half! I’ve given up completely on AT&T because they want me to register to browse their site. Sorry, no thank you. What justifies charging $100 for 400 minutes, Unlimited Text & Web when T-Mobile charges $60 for 500 munutes, Unlimited Text & Web? There is no justification!

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